Frequently Asked Questions

Windscreens can usually be divided into two categories: original and replacement. An original windscreen is the one that was fitted to the car when it left the factory, while a replacement windscreen is one that's been installed after the car has been sold. To tell whether your car has an original windscreen, you'll need to check its Vehicle Identification Number (VIN). The VIN is a unique code that identifies your car and can be found on the dashboard, windscreen or chassis. If you can't find the VIN, you can contact the manufacturer or dealer for help.

In the case when your original windshield is damaged or broken, you will need to replace it. However, the original windshield is usually much more expensive than a replacement one, so it's generally recommended to purchase a replacement windshield that complies with Australian Standards.

At Windscreen Medics, we offer a wide variety of complied replacement windscreens to suit all makes and models of cars. Our products are high-quality and come with a lifetime guarantee, so you can be sure that you're getting the best possible value for money.

Yes, it is possible to repair a cracked windscreen. However, the type of crack and the type of windshield will both play a role in determining whether or not the repair is feasible. For example, if the crack is more than 30mm long and extends into two different layers of glass, then it cannot be repaired and must be replaced outright. Additionally, cracks in modern cars with laminated glass (glass that's been bonded together) are typically not repairable.

If your car has a cracked windshield and you're interested in repairing it, the best thing to do is to consult an experienced windscreen repair specialist for advice. At Windscreen Medics, we can assess your windshield and help you determine whether it's suitable for repair or if it should be replaced outright.

Yes, we offer a mobile service across Melbourne and the surrounding areas. Our team of windscreen specialists are highly experienced in all aspects of windscreen repair and replacement, and can come to you at your home or workplace to carry out the repairs. To learn more about our mobile service and get a free quote, please get in touch with us.

The exact cost of a windscreen replacement will depend on several factors, including the make and model of your car, the type of windshield that's being replaced, and any additional services or repairs that may be required. At Windscreen Medics, we offer competitive prices for all our products and services. To learn more about our pricing options, please get in touch with

Yes, we can fix the windscreen of any type of car, including luxury cars. Our team of experts are highly experienced in all aspects of windscreen repair and replacement, and have the skills and knowledge needed to work on even the most complex or high-end vehicles. Whether you need your windshield repaired or replaced, we can help.

The time it takes to complete a windscreen replacement will depend on several factors, including the complexity of the job, the size and type of windshield being replaced, and the availability of parts. In general, however, most windscreen replacements can be completed 2 hours. At Windscreen Medics, we work as efficiently and quickly as possible to ensure you're back on the road in no time.

Yes, we do provide a warranty or guarantee with our windscreen replacement services. At Windscreen Medics, we stand behind the quality of our products and workmanship, and are confident that you'll be satisfied with the results of our replacement windshields. To learn more about our warranty or guarantee, please get in touch with us today.